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5 Things That Break SaaS Sales and How to Un-break Them

  • Writer: Patryk Wysocki
    Patryk Wysocki
  • Aug 23
  • 2 min read
Fix your SaaS Sales process today.
Fix your SaaS Sales process today.
“Most sales problems aren’t about the reps. They’re about the system they’re stuck in.”

If you're in SaaS, you already know:


Sales is a system and at RevWise we believe that If one part breaks, the whole thing leaks.


This quick guide breaks down 5 of the most common reasons SaaS sales systems fail, and how to fix them.


1. Your CRM is a dumpster


HubSpot's supposed to be your sales command center. Instead, it's full of:

  • Duplicate contacts

  • Incomplete data

  • Deals with no owner since 2022


How to fix:

Audit it monthly. Standarize fields. Clean your pipeline.


If reps can’t trust the CRM, they won’t use it. If they won’t use it, your forecasting is fantasy.


2. Automating the wrong stuff


Either you're drowning in manual tasks or over-automating stuff nobody asked for.


How to fix:

  • Automate lead assignment

  • Follow-up reminders

  • Lifecycle stage updates


Let your reps sell, not click buttons.


3. Your pipeline doesn’t match reality


“Contract Sent” doesn’t mean a deal’s closing in 3 days.

“Discovery” shouldn’t last 6 weeks.


How to fix:

  • Rebuild your pipeline based on how your buyers actually buy.

  • Aim for 6–8 tight, clear, action-based stages.


4. No clear hand-off between teams


Marketing tosses leads over the wall.

Sales shrugs at onboarding.

Support’s left in the dark.


How to fix:

  • Define handoffs.

  • Use SLAs.

  • Build your CRM to reflect the buyer journey, not your organization chart.


5. Your SaaS sales process lives in someone’s head


Most teams say: “we have a process.”

What they mean is: one senior rep wings it and everyone else copies (badly). It is important to build it and you can learn how by going to HubSpot Blog or- by talking to us! :)


How to fix:

  • Document it. Train it. Improve it.

  • Build it into HubSpot so it’s usable, trackable, and scalable.



Let’s Fix Your Machine


If any of this feels too familiar- don’t worry, you can still fix it.


At RevWise Agency, we help SaaS teams clean up their HubSpot CRM, fix broken sales systems, and turn overload into clarity.


Book a call with us or visit revwise.agency and we’ll show you how to fix it.

 
 
 

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